Third-Party Sub-processors
Processor
Entity country
Applicable service
Type of personal data
Amazon Web Services, Inc
Canada, USA, Ireland
Hosting and related services in Canada, Europe and the United States, depending on the Client's location
All customer data stored by customers as defined in our terms of use.
Mongo DB, Inc.
USA
Data base management services.
All customer data stored by customers as defined in our terms of use.
Cloudflare, Inc.
USA
Content distribution, security, abuse prevention and DNS services for web traffic transmitted to and from the Services. This allows Cobalt to efficiently manage traffic and secure services.
End user or agent IP address.
Twilio SendGrid, Inc.
USA
Service provider for sending email notifications.
Emails sent by the customer to the contact address provided by the customer.
Twilio, Inc.
USA
Service provider for sending SMS, Calls and Chat notifications.
Notifications sent by the customer to the contact details provided by the customer.