Services

Sometimes you need a little bit of help

When needed Cobalt also provides different customer services designed to help you achieve success with our product. Whether you need product training, help in deploying our solution inside your organization or expertise in designing your incident or business continuity plans, Cobalt is there to assist you in improving your business

Training

Cobalt has built an exhaustive knowledge base and how-to videos that are designed to get you started quickly. We also provide quick on boarding product training to get you started on the right track.

Also, Cobalt’s product specialists are ready to give you online product training or when needed, on-site training. From our core training curriculum, we can also customize our training based on our organizations needs.

Implementation

We understand that sometimes the implementation of an incident management, business continuity or disaster recovery system can be challenging and that is why Cobalt’s Implementation Services were created.

Our implementation group have real-life expertise that allows them to translate your specific implementation requirements to well defined implementation plan. By working either remotely or on-site with your teams across all levels of the organisation, the Cobalt Implementation consultants will quickly train your internal teams and work with them in successfully deploying Cobalt in your organisation.

Consulting Services

In today’s world, the development of Business Continuity Management (BCM), Crisis Management (CM), Emergency Management Planning (EMP), Risk Management (RM) and IT Disaster Recovery (ITDR) strategies become essential to the survival of all corporations. Cobalt can provide consulting services in the following areas:

  • Audit & Compliance
  • BCM Policy
  • Risk Analysis
  • Business Impact Analysis
  • Business Continuity Plan
  • Disaster Recovery Plan
  • Incident Management Plan
  • Incident Communication Plan