You already know What You Need To Do Before Creating Your Playbooks. Now, it’s time for the fun part!
Whether it’s for a minor incident, such as small equipment failure, or a major incident, like a fire; an effective incident response strategy is key to enhance your productivity. Cobalt makes it easy for you to design effective playbooks, in order to automate your response plans, empowering your team with efficiency.
To make the process easier, here’s 3 easy steps to develop your incident response playbooks.
When designing your playbook, you need to focus on collaboration, mobilization, and communication. We suggest putting together a list of all responders, and divide them into groups.
Think about all the individuals that will play a role in solving the incident. Then, give those responders a specific role (captain, coordinator, etc.). It is your employees that will take action and make things right, so prepare them to do whatever is in their power to minimize impacts.
Think about the actions required from each of them to solve the incident quickly. Identify the actions that should be taken by each group. A good practice is put yourself in the responders’ position.
Here’s an example of the elements you can consider:
We suggest you start with the main actions, then, go deeper providing detailed information to your responder. You want your teams to be armed with the right knowledge to react quickly, and properly. Cobalt will send them their assigned tasks as the incident unfolds.
During an incident, your response in the first few hours determines your success. One way to make sure your team reacts as required in a timely fashion is to create a linear sequence to structure the actions.
Read about the basics and best practices to consider when developing your playbooks.
The pressure to come up with an effective incident response strategy can be onerous. Make sure you choose the right strategy by following those easy steps.
To respond to an incident, you need to have a clear idea of the context. Cobalt lets you dig a little deeper to gather details before, during, and after the incident.
See how Cobalt Reporting can help you prevent your organization from issues and improve your activities.